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I was working with Chris Esposito he was a pleasure to work with honest and didn't rush me, he explained how it works here and I was all in to buy my first REO. I am now buying my second home from him.. he's always in touch with me and he is easy to contact for any...
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Anonymous
CastleRock REO

Thank you so much for your review! We are so pleased to hear your experience working with Chris was enjoyable and easy! Thrilled to hear you are on your second purchase and ev...

5.0
#1085152
Do not do business with these people unless you are totally willing to accept 100% of their terms, which totally favor the seller. After we made an offer they sent a purchase agreement contract that included many previously undisclosed costs and responsibilities for...
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1.8
#1076605
We placed several cash offers on a NC property, they play games and waste time while they attempt to get multiple offers. I don't understand their way of doing business, made a cash offer asking for nothing but asset manager doesn't communicate professionally. They ask...
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Griffarm
Griffarm

Similar experience. They are unprofessional and want all terms to favor them. Terms change after offer is made since they don't follow the normal procedures your state uses. ...

Anonymous
Anonymous

Thank you for your comment. It's important that all buyers are completely educated on our highest and best bidding process. Everything is clearly disclosed to every buyer if t...

#1066694
I have been speaking with an REO agent about buying a house... they have changed the price numerous times.. and while filling out the paperwork I contacted my agent bob brody for price verification form numbers and he quoted me double what we agreed on just last...
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1.4
I liked
  • Quick responses
I didn't like
  • Sarcasm time and money wasting
#1060986
I haven't bought from Castle Rock yet but have flipped four houses, just getting started and came across this site. I thought what a great way to maybe during a couple flips at a time. First man I contacted was a very nice guy one of the houses was a cash house but the...
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Anonymous
Anonymous

Thank you for your comment and feedback. We have sold thousands of properties all over the country, dealing with all types of buyers. We have investigated your complaint inte...

4.1
#1056288
I am buying second house from CastleRockReo . Everything went so easy from first step . I like online site which makes it so easy to navigate through different options. Only one recommendation I would love to add is map interactive database which is not existing...
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Anonymous
Anonymous

Glad to hear of your success our agent from castle rock reo isn't responding to us or our escrow agent he has our deposit and we're ready to close with cash but no response to...

Griffarm
Griffarm

I assume you didn't show your contract to a lawyer.

4.9
#1008612
Jamar. from Castle Rock all those from Castle Rock are liars cheaters Crooks thieves you name it people be careful these people got over on us like we weren't nobody. People be very careful we bought a property from them and we lost it they took all our money Castle...
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Anonymous
Anonymous

I hope you report this to the better business bureau and your attorney general.

Anonymous
CastleRock REO

We have tried to contact the buyer who left this comment to ask how is it that they lost the house. We have not heard anything about this property or the buyers since it was s...

1.0
#970801
We had a great experience purchasing our second home thru CastleRock! We put in an offer 2 weeks ago and had our closing today. Jaime from CastleRock was great to work with, I spoke to her several times during the past 2 weeks and she was a huge help. I would highly...
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Griffarm
Griffarm

I'm guessing you 100% accepted their very risky contract.

Anonymous
Anonymous

Did you receive your deed easily. I read that can take a long time or sometimes not at all.

5.0
I liked
  • Customer service
#957084
What I don't like is getting told will let you know by this afternoon if your approved and they don't get back to you. And not only that they do false advertising. They have it on their website your mortgage payments will be cheaper then renting no its not its the same.
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Anonymous
Anonymous

If only they would communicate with our escrow agent, cash deal you have our deposit ready to close and no reply to any communication!

Anonymous
Anonymous

lost my home. Got a letter from Castle Rock stating that if I'm out of the home bye a date that I would get some money. Called and spoke to Mrs. Sosa and told her what was goi...

Delevan, New York
#910009
Bad customer service. I have been unable to speak to anyone, calling many times. I was emailed a code to get into the property and decided I may like to make an offer. I gt on the website and messaged them that I need to deal with a live human being to discuss this an...
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Anonymous
jrgreenjd

Tried to buy a piece of property in Panama City, Fl from Castlerock REO for cash. Offered their asking price. First thing they did was bump up the asking price. Said we wou...

Anonymous
Anonymous

Same here....wanted to pay cash and they waited over a month to see if they got any other offers. I don't think they really want to sell houses, I think they're looking for co...

Norway, Michigan
#890358