Latest review first
I read some of the negative reviews before proceeding, and was apprehensive. There was an issue to resolve with the title, which they did properly. I can only speak for myself, but they were very good to work with. It did take a little longer than projected, but Angie...Read more
Company wrote 0 private and 1 public responses to the review from Sep 27.
- Customer service
- Quick responses
i bought my house in feb 17 and everything went fine at the time. Now im being told my house is going up for taxes for 2016. i was unaware they didnt pay 2016 taxes and now im in a bind. they owned the house all of 2016 shouldnt they have paid the taxes or at least...Read more
Company wrote 0 private and 1 public responses to the review from Aug 15.
House next door has been empty for over seven years with a broken water system. Finally able to get the local village to turn off water from street. Basement flooded repeatedly and previous owner (bank) occasionally had it pumped out. New owner Castlerock REO doesn't...Read more
Company wrote 1 public responses to the review from Aug 15.
In 2005 I signed a contract and promissory note with this company to pay 552.71 a month they chaned my house pay 7 times and now they sent me eviction papers and expecta me to be out within 7days even though they defaulted (breached) there end of the contract. ...if...Read more
Company wrote 1 public responses to the review from Jul 26.
They lied about winterizing the property which is costing a fortune to repair. The water main was broken and never reported to us . but water hadnt been on in the house since before the reported winterizing . upon putting inna new furnace countless broken pipes were...Read more
Company wrote 1 public responses to the review from Jul 24.
CastleRock REO - We make it possible the impossible
I purchased one of your properties then unfortunately City to Chicago got a list of the demolition in the property was in court I have the ability to show the judge that will be more effective we have in the building then to have an empty lot and I'm so happy that I went through and successfully got the order and it stop the the demolition process
Company wrote 0 public responses to the review from Jul 19.
CastleRock REO - Happy Home owner
Needed an inexpense house to remodel and live in. I was tired of working for a mortgage. I found it with CastleRock! I started taking with the Agent Angela and she was helpful thoughout the whole process! Thank you so much for all the help! Can wait to share my remodel pictures.
Company wrote 0 public responses to the review from Jul 05.
We made an offer $5000 over asking price. Offer was "accepted". We were then asked by their representative to initial and sign a contract via email. Like any other legal document, we told her that we would have our lawyer take a look at contract, if legit, we would...Read more
Company wrote 1 public responses to the review from Jun 15.
CastleRock REO - Very satisfied
It took more time then I anticipated, but everyone was very friendly and patient. Extremely happy with this expetience.
Company wrote 0 public responses to the review from Apr 25.
I had been emailing on and off with an asset manager Michael Salem on a Michigan property they had for sale. I made a cash offer only to be told he had offers over list price and to come back with my highest and best offer. I watch the property on their website for the...Read more
Company wrote 2 public responses to the review from Apr 10.
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